ProbStack

Privacy Policy

Last updated: 2026-01-26

Company

Company legal name:[TBD]

Contact:support@probstack.com

Jurisdiction:[TBD]

Risk notice: Prediction markets involve risk. Parlays can lose 100% of stake.

1. Introduction

[COMPANY LEGAL NAME] ("ProbStack," "we," "us," or "our") operates the ProbStack platform, including the website at probstack.com and the application at app.probstack.com (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Contact Information

  • Email: support@probstack.com
  • Address: [COMPANY ADDRESS]

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties as described below.

2.1 Information You Provide

Account Information

  • Email address (required for account creation)
  • Password (stored as a cryptographic hash, not in plain text)

Transaction Information

  • Deposit and withdrawal wallet addresses
  • Bet history and preferences

2.2 Information Collected Automatically

Usage Data

  • Pages visited, features used, time spent
  • Device type, browser type, operating system
  • IP address (for security and fraud prevention)

Cookies and Similar Technologies

  • Authentication cookies (required for login sessions)
  • We do not use third-party advertising cookies

2.3 Information from Third Parties

MoonPay

When you use MoonPay to purchase cryptocurrency, MoonPay collects identity verification information directly. We receive only:

  • Transaction status (completed, failed)
  • Transaction amount
  • Cryptocurrency wallet address used

We do not receive or store your payment card details, government ID, or other identity documents collected by MoonPay. See MoonPay's privacy policy for details on their data practices.

Blockchain Data

Cryptocurrency transactions on Polygon are publicly visible on the blockchain. Your deposit address and transaction history are publicly accessible.

3. How We Use Your Information

We use collected information to:

  • Provide the Service: Process bets, manage your account, handle deposits and withdrawals
  • Communicate: Send transaction confirmations, security alerts, and service updates
  • Security: Detect and prevent fraud, unauthorized access, and abuse
  • Improve: Analyze usage patterns to improve the Service
  • Legal Compliance: Respond to legal requests and enforce our terms

We do not sell your personal information to third parties.

4. Information Sharing

We may share your information with:

Service Providers

  • Hosting providers (Vercel, [DATABASE PROVIDER])
  • Payment processors (MoonPay for fiat onramp)
  • Error monitoring (Sentry)

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of ProbStack, our users, or others.

Business Transfers

If ProbStack is acquired or merged, user information may be transferred as part of that transaction.

5. Data Retention

  • Account Data: Retained while your account is active and for [X] years after account closure for legal and compliance purposes
  • Transaction Records: Retained for [X] years for financial record-keeping
  • Usage Logs: Retained for [X] months for security and debugging purposes

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Data Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at support@probstack.com.

7. Security

We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted password storage (bcrypt)
  • Secure authentication (JWT with httpOnly cookies)
  • Regular security reviews

No system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

8. International Users

Our Service is operated from [JURISDICTION]. If you access the Service from outside [JURISDICTION], your information may be transferred to and processed in [JURISDICTION], which may have different data protection laws than your country.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related questions or concerns:

  • Email: support@probstack.com
  • Address: [COMPANY ADDRESS]